Tuesday, August 31, 2010

7 Years Megavideo Upload


Here's another upload in Megavideo

A Tribute to the 7 Years of Great Friendship..



At last! I was able to upload this!

Monday, August 30, 2010

7 Years..



This video contains an audio track that has not been authorized by WMG. The audio has been disabled. 


There's no audio.. I've got to find a non-copyrighted audio.. T_T

Wednesday, August 25, 2010

Hero dog saves another after it was hit in the highway.

August 25, 2010

I was talking with Divine a while ago.. I missed her.. I really do. A week ago she changed her relationship status, and she's now in relationship.. with me. At first, I know that it's not true. She's my best friend. She's far from me. I'm not actively communicating with her (though I always think about her). I did not court her. I didn't even tell her that I still feel the same all this time. But those thoughts changed a bit when she called. It's more of like a confirmation that she meant it. Still, there's something inside me that tells me that it shouldn't be this way. It's like a lottery, I'm always thinking that I want to win the jackpot, then one day I won without even buying a ticket. Sounds ironic right? 

Is this for real? I trust her. I just don't want this to end up like I used my feelings and our best friendship to my advantage. I can feel it again.. the feeling of being in love. I'm feeling it right now.. while we're talking.. It feels like I'm a high school again, the time when I started feeling this way... And when we're about to end our conversation.. of course, the parting words of lovers.. I love you.. It's still awkward to say that. I'm just not used to say that. This will be my first relationship, in case. This will be my first time to say I love you in a relationship. How awkward could that be.. 

I do love her. I just don't know how to show it.. how to say it.. One thing I should learn first, is to be confident. I don't know. There's something inside me that tells me that I'm not the right person for her. I don't have the qualities of a typical guy that a typical girl will fall in love with. I don't have the looks, the body, the wit and all physical aspects a girl could wish for. It keeps asking me, how will she fall in love with me?  I should really get these things off my mind. I just need somebody who will accept me as I am. I hope she's the one...

Monday, August 16, 2010

Accept or Decline?

I'm still not decided. Will I continue to be an RTA or will I stay as an agent. Right now, I would rather be an agent. I don't think I can do good being an RTA. The supervisor of the workforce team will be at work. I'll get a chance to meet him and most likely, he would really affect my decision making. I need to make a stand..

It's so hard to decide..

Mark is in a relationship with..

August 16, 2010



Yes.. I know this is one of her way to relieve herself. She just broke up with her boyfriend, she said to me. And me, her best friend, is here to rescue. I hope this is true. This is the thing that I always wanted to happen - "us", not only as best friends, but more than that. I'm still far away from her. I wanted to go back home, this isn't just the right time. I hope, one day.. this will really be official. I still hope that it's still not too late. But looking at the situation, her situation and mine.. I'm really hanging by a thread. I'm still holding on. 

12 days from now, we'll be celebrating our 7th year that we become best friends.. I'm planning to make a video for her.. 

Friday, August 13, 2010

Forward?

I have a big dilemma. Will I pursue the position of being an RTA or will I just stay as an agent?

If I will choose being an RTA...

- I will be introduced to new things, new people, new tools, new ideas, new lessons
- the title is a nice addition to my resume
- it will be a good move, career-wise.. I guess
- I will not take calls anymore, and it means no incentives. My basic pay will increase though, but the incentives are much higher . I need money!!!
- I won't be able to call-in. Attendance is a must. I can't be late anymore, oops, I always get late.
- More overtime, can't go home right away.
- I will have email access.
- I will need to submit reports to the management and the client. This will enhance my formal communication as well
- I will need to deal more with the management. I'm not really comfortable with them.
- I need to flag agents for aux violations, which I know is very annoying on the agents' end.

If I stay being an agent...

- I can go home after my shift right away
- I will still be eligible for my incentives, which means more money
- I can go home without thinking about my job
- I can be absent and late. I have my PTOs, right?
- I could just go back in Teresa and resign.
- I will still be with my team.
- I will take and take and take calls. Can't get away with those irate customers.
- I like taking calls more. Who knows, I could be a QA or a mentor.


I'm not  yet decided. What I feel right now, I want to quit. I want to go back on phones. I would rather take calls. But I don't want to be an agent forever. This could be my chance. This is an opportunity and I don't want to miss out opportunities that could change my life forever. I'm not liking the position because of how I feel about the training. I felt that I'm so slow. I don't want to be scolded because I know I'm doing my best in everything. Maybe my ego was just hurt. I really am. I'm weak inside. I don't want anybody to get mad at me because I failed their expectations. I just felt that my efforts to learn are not appreciated. I'm discouraged. I don't want this feeling. I don't want the feeling that somebody's upset because I failed them, because I failed something they asked me to do. I am trying. I'm struggling. I want to learn. I want to grow. Maybe I'm still immature inside. I always take everything personally. I don't know. Here's how I think. Yes, what others say and how they say it matters to me. I really don't want anyone to get mad at me. I hate it. I can't stand too much pressure. I'm emotionally weak. I just need some pep talk Well, if positive words were provided during the training, I would not feel ill about this position. All I want right now is to get out of this, and get back my life. But,  what if I go back? How will I move forward.

Think think think.. I'm very confused...

Wednesday, August 11, 2010

What's next

August 11, 2010

I just had my Microsoft Excel Exam and interview today. Unfortunately, I passed the exam and there's a higher chance for me to get the RTA position.. well, that's given that I was appointed as peer RTA. I still hope that they could find somebody who could perform better than me. I still feel that I'm not doing good at this. I can't stand the pressure and the stress. And if ever I'll get the position, I'll deal with until I leave the company.. I would want to stay as an agent.. I can go home right away after shift.. I would still be eligible for the performance appraisal.. No pressure.. if only I could.. 

Tuesday, August 10, 2010

Your'e Making My Life Miserable.

August 10, 2010.

I thought the first day of this week will be fine. I'm not late. I hope this will continue all through out the week. I thought this means a good start of the week. Well, I'm wrong. I'm completely wrong.

I'm posing as a Real Time Analyst (RTA), but not yet official. I have signed no papers, but I already submitted my Internal Job Application Form and I believe, next week would be my interview with the Forcedesk Supervisor. I did not really apply for this. Our current RTA appointed me. She was left alone when our Sr. Forcedesk Executive was promoted. She appointed me to be her Peer RTA.. maybe perhaps, we speak the same language (we're both Tagalogs), we're pretty good friends and she knows that I have some technical knowledge. I agreed. I accepted it. I was thinking, she needs help.. our account needs help...  and this will be a very good opportunity for me to grow as a professional.

The first few weeks were good. I was very eager to learn. She's kinda willing to teach me. We do the training aftershift so that my phone time won't be affected and that time. It's unofficial anyway. But as days go by, she wants me to continue with the training within the shift so that I could experience it real time. I'll be a Real Time Analyst right?  I like the new ideas that I'm learning. I just find it hard to flag the agents who are violating the auxes. I don't know all the agents on the floor. It's another opportunity for me to know them and for them to know me.

I was kinda slow catching up and absorbing these new information. I was overloaded with information indeed. I've just surpassed a month of nosebleeding from IFP training and here's another training with all new concepts and information. I'm slow. Yes, I am. Everything is new to me, except the Microsoft Excel of course.

----
Hayy continuation na lang yan.. kakapagod magenglish...

I'm so pissed off kanina. Lunes na lunes, puro sermon ang natanggap ko. Kasalanan ko bang nalate sya?! Hirap kasi, ang labo labo nya kausap tapos saken ibinabaling mga lapses nya. It's just so unfair. Tapos magtuturo, oo lagi  na lang sinasabi na ilang beses na nya diniscuss yan, ilang beses na nya pinakita, tinuro kung pano gawin yang mga ganyan ganyan. E ang tanong, ilang beses mo ko pinasubukang gawin un? OO alam kong mas madali ang matuto kapag may application, pero sana naiintindihan nya na hindi ko naman makukuha agad ang mga tinuro niya kung pinapakita lang nya. Natural, mas marami akong tanong kapag ako na gumagawa. Ang problema kasi, kala nya computer na may 1 terabyte ang utak ko, na isang turo lang nya gets ko agad. DI PO KO KASING GALING MO! Tapos lagi pa tinatanong, ilang weeks na ba tau nagttraining. Tangina naman. Ilang weeks nga, ilang araw mo ba itinuro yun? Pahapyaw hapyaw pa nga e, tapos every day iba pa ginagawa kasi we're doing the real job na di ba?! Di ba gumagawa na ko ng service level, break adjustments at monitoring. Tapos aftershift another adjustments and wfc plotting pa. San mo isisingit yun. Tapos  magagalit pag di natandaan ung tinuro nia na 3 weeks ago pa. POta naman. Di ba nakakabadtrip. Tapos pag may mali, jusko ng jusko pa. Nakakaasar. Tapos pag nasa likod nya ako, sasabihin pa, wag ka nga jan, naiirita ako. Potang ina ka, ang walang space sa kaliwa mo tapos dun mo ko gusto pumwesto. Napakatanga mo namang baboy ka. Tapos ineencourage na magtanong ako, e pag nagtatanong ako, nagagalit. Tanga ata. Ayaw nya ng tanong na close ended. I do believe na ang close ended questions ang magbibigay saken ng confidence na  tama ginagawa ka. Alam mo ba ibig sabihin ng confirmation. Hindi naman dahil sa nagtatanong kung tama ba o mali ang ginawa ko, di naman ibig sabihin nun na nagsspoonfeed ka na. Simpleng Tama, that's correct, di pa magawa. Maglilitanya pa, na alam mo dapat bla bla bla bla. E PANO KO MALALAMAN NA TAMA ANG GINAWA KO KUNG IPAPACHECK KO SAYO TAPOS WALA KA BINIBIGAY NA CONFIRMATION. JUICE KO naman. Nakakasira ka ng ulo. Hilig mo magkwento ng talambuhay mo na kesyo nung nasa training pa sya ganyan ganyan ganun ganun.  SOri  ha? Di ako ikaw, di ako kasing galing mo.  'INA KA. sana man lang naisip mo na lahat bago saken. Kung magalit ka wala sa lugar. Ilang taon mo na ba ginagawa yan. Mas marami ka ng experience, sana naiintindihan mo no. First time ko po to, okey?! Kung nagagalit ka dahil di ka makasubmit ng reports, kung di ka ba naman tanga na magturo ka saken within the time na kelangan mo magsubmit. Tanga ka rin no. Alam mong mabagal pa ko tapos rereklareklamo ka na wala na tayo sa oras. Kung ginawa mo sana ung mga reports mo at pinasa mo tapos ipaulit mo na lang saken un para maexperience ko din pano gumawa, di ba mas ayos. Di ka na delay, di pa ko pressure, walang nasayang na oras. Katangahan mo naman. Tanga tanga mo.Sana saken mo ipagawa un kapag ilang beses ko na nagawa. Alam mo namang gahol tayo sa oras, buti kung hinde, kahit first time ko gumawa nun ok lang, at least we can take time to learn. Tanga mo, di mo iconsider ang oras. You're also wasting my time you know!  You're depriving me the happiness that I should feel towards my job. You're making me want to resign.Hay nako. Mapaparesign talga ako ng maaga nito pag eto nagpatuloy. Ewan ko lang talaga. Ayos na sana ang trabaho eh, pero kung gantong klaseng tao lang ang makakasama ko, di bale na lang. Magttyaga na lang akong maging agent. Makakauwi pa ko sa tamang oras, at walang problema paglabas sa office. Ayos ka pa naman sana, kala ko bait bait mo, kaya nga ko pumayag na iappoint mo. Eto naman ako, nagpauto na naman. Mamaya talaga, pag ganto pa rin. Magaaklas na talaga ako.... GRRRRRRRRRRRRRRRRRRRRRRRR

Sunday, August 8, 2010

New Pair of Shoes

August 01, 2010

I bought a pair of FILA shoes at SM. Finally, I was able to afford a signatured non-leather shoes. I always wear leather shoes because I want to look formal but it this will make me look awful if I wear jeans. This outdoor shoes that I bought will be perfect whether I wear formal or casual attire.

Photo to be posted soon. Can't find anything in the internet.

IFP Wave 7 at Asturias

July 17-18

I joined IFP Wave 7 in Asturias to celebrate their graduation for passing  the Client Specific Training. It was great. I had fun even though I'm not really from Wave 7. I'm from Wave 6, and we don't have an outing like this after our graduation. Though the places we visited we're not so great, the camaraderie and the people I'm with made these 2 days special.