5 hours and 30 minutes to go before 2012. I'm alone here in my boarding house but I'll leave by 7 to celebrate New Year with my friends. It's been 6 years already since the last time I spent the New Year with my family. The last time that we celebrated the New Year complete was 10 years ago. I really hope that next year, we'll be complete. I spent Christmas last year at home, and we're complete.
2011 has been a challenging year, very challenging indeed. It's been a year of failure and I've learned lots of things from all I've been through.. but I don't think I became a better person. I will start this year right and I'll make 2012 a good year.
Saturday, December 31, 2011
Monday, December 26, 2011
Saturday, December 17, 2011
Thursday, December 15, 2011
Sunday, December 11, 2011
Friday, December 9, 2011
Thursday, December 8, 2011
Tuesday, December 6, 2011
Sunday, December 4, 2011
Thursday, December 1, 2011
This is How To Start the Month
First day of the month and it's not a good start. Early this morning, I'm on my way to work when the rain fell so hard. I got wet.. very wet. And on top of that, I'm 5 minutes late. I just told myself yesterday that I won't be late this month. I hope that tardiness will still count to November. Another not so good news, I'll be enrolled to PMP. What a way to start the month. I'm okay with everything that happened, but what I can't accept is I don't have an internet connection since morning. I'm not sure if the LAN card on my computer is already busted because when I connected the ethernet cable, there's no light on the port. Usually, the light is still lit even the internet service is down. I went back from work and still the internet is not working. I've tried connecting the ethernet cable to a different computer and it's still not working. So I guess the problem might be with my ISP. I'll wait until tomorrow and if still I won't be able to connect to the internet, I think I'm gonna call the technical support. :D
Tuesday, November 29, 2011
Mr. Angry and Ms. Calm Illusion
This one's weird. Remember the Albert Einstein / Marilyn Monroe Optical illusion. Here's another one. If you watch the above images from your seat in front of the computer, Mr. Angry is on the left, and Mrs. Calm is on the right. Get up from your seat, & move back. They switch places! This illusion was created by Dr. Aude Oliva & Philippe G. Schyns, MIT. Amazing, huh?
Courtesy of Weird World Facebook page.
The Greatest Hits Tour Ticket Prices
There you go.. the ticket prices for THE GREATEST HITS TOUR. I think the ticket prices are just fine considering there will be three artists in this event: a1, Blue and Jeff Timmons of 98 Degrees. I can remember the 2010 Music Festival with Boyce Avenue, Jabbawockeez and Kris Allen. I really bought a Gold Ticket for that concert. I still don't know if I'll be able to watch this concert. I want to, because of a1. Well, a1 is the first band that I liked and the reason why I'm into music now. This might be the last time that they will visit Philippines. They've been here 3 times already. I was still high school back then.
Boyce Avenue might have a tour next year. If this will be on February, I think I might just go with BA. I'm kinda sure that they will have a Cebu leg. Well, I still hope that I would get to watch a1 sing live.
Photo courtesy of Manila Concert Scene Facebook page.
PBB Unlimited 2nd Set of Nominees
UnliDay Housemates:
Naprey, Unad and Reg
UnliNight Housemates:
Casey, Tol and Wendy
=====================================
VOTE TO SAVE:
BBS
2331 for globe, tm and sun cellular subscribers
231 for smart and talkntext subscribers
VOTE TO EVICT:
BBE
2331 for globe, tm and sun cellular subscribers
231 for smart and talkntext subscribers
VOTE ONLINE: pinoybigbrother.com
=====================================
For the UnliDay housemates, I'm pretty sure that Reg will be evicted. However, the voting for the Unliday Nominees were officially closed because of a FORCED eviction -- the first this season. We'll find that out later.
Meanwhile, for UnliNight housemates, I think Wendy would be voted out. There are lots of negative feed-backs about her. I think she will share the same fate with her friend Diane.
Supposedly, Jaz is one of the nominees but she decided to leave the Pinoy Big Brother house. This is the first Voluntary Exit of the season.
Photo courtesy of http://pbb.abs-cbn.com and Official Pinoy Big Brother Season 4 Facebook Page.
PBB Unlimited 1st Eviction Night
UnliDay:
Mark - 20.17%
Kim - 19.95%
Erica - 6.82%
Lordwin - 4.56%
UnliNight:
Diane - -9.83%
Tol - 6.39%
Kigoy - 7.93%
Slater - 28.95%
Photo courtesy of http://pbb.abs-cbn.com and Official Pinoy Big Brother Season 4 Facebook Page.
I'm not a Quitter, But I Know When to Surrender
Today’s my rest day. I’m supposed to render OT for me to lower down my AHT. 3 more working days before the month ends. Basing on my score, I don’t think I would hit an AHT lower than 15 minutes. I tried to calculate the possibilities yesterday and I would need to get an AHT of 11 mins for those 3 remaining days. I don’t think I can do that unless there’s an outage. Well, I decided, not to push through with the overtime.. because, 1.) there’s no FC around yesterday when I’m about to ask if I can render OT this morning. 2.) I woke up late. 3.) I think I’ll just be wasting my effort.
Though I want to still try and I’m still holding on to the chance that I would get an AHT below 15 minutes.. when reality strikes, it bites. LOL. Let’s just say, I’m keeping it real. Better luck next month and hello PMP. :p
Sunday, November 27, 2011
Saturday, November 26, 2011
How Faber-Castell Crayons are Made
Did it ever come across your mind how these great Faber-Castell crayons are made?
Like Faber-Castell Philippines on Facebook to find out how or click here.
Photo courtesy of Faber-Castell Philippines.
PBB Unliday 1st set of Nominees
Erica, Kim, Lordwin and Mark
=================================
VOTE TO SAVE:
BBS
2331 for globe, tm and sun cellular subscribers
231 for smart and talkntext subscribers
VOTE TO EVICT:
BBE
2331 for globe, tm and sun cellular subscribers
231 for smart and talkntext subscribers
VOTE ONLINE: pinoybigbrother.com
=================================
In my opinion, it could be Erica or Lordwin who will be evicted tonight. We'll find that out later
Photo courtesy of Pinoy Big Brother Unlimited Facebook page.
Tuesday, November 22, 2011
PBB UnliNight 1st Set of Nominees
Here's the first set of nominees of PBB UnliNight:
Kigoy, Diane, Slater and Tol
=================================
VOTE TO SAVE:
BBS
2331 for globe, tm and sun cellular subscribers
231 for smart and talkntext subscribers
VOTE TO EVICT:
BBE
2331 for globe, tm and sun cellular subscribers
231 for smart and talkntext subscribers
VOTE ONLINE: pinoybigbrother.com
=================================
One of these housemates will be evicted later. For me, it would be either Kigoy or Diane who will be evicted tonight.
Photo courtesy of Pinoy Big Brother Unlimited Facebook page.
Monday, November 21, 2011
First Clixsense Cashout
Finally, my first Clixsense cashout. $10.00 is the minimum cashout and after 3 years, my patience has been paid off. I know $10.00 is not that much, but by just simply clicking links, I earned it. Clixsense is one of the most trusted Paid-to-Click sites right now. They've been around for quite a while now.
If you want to try and earn cash by just clicking, you can join clixsense by clicking here.
Team Jason Bulletin Board
"One man can be a crucial ingredient in a team, but one man cannot make a team."
Here’s our Team Board. We didn’t win the contest though, oh well. Anyway, I was able to use my little talent in drawing and finally I was able to use my Faber-Castell Classic Colour Pencils, Faber-Castell Oil Pastels and Faber-Castell Connector Pens. I drew the chibis, the angry birds and the pigs.
Like Faber-Castell Philippines on Facebook:
http://www.facebook.com/fabercastellmanila
Breaking Dawn Part I Free Screening
I’m not really a Twilight fan but I somehow appreciated the movie. Our company sponsored a free screening of Breaking Dawn on its first day of showing (Nov. 18) in SM City Cebu. Prior to going to the cinema, I managed to watch the 2 preceding movies, New Moon and Eclipse so that I’ll be able to understand what’s going on in the movie. I watched the first movie Twilight in a cinema as well but after watching the movie, I felt that I won’t like the succeeding movies. I guess I’m wrong. Well, it’s not great as Harry Potter but the movie is just fine. I enjoyed watching Breaking Dawn even though some of my teammates and wave mates were not there. I'm actually alone, figuratively. Good thing, I’m with people who know how to enjoy a movie, and so I did.
I hope the part II will still be sponsored by the company, that is if I’m still employed. :D
Thursday, November 17, 2011
Wednesday, November 16, 2011
A1 in Manila - Confirmed by Mark Read
A1 is really coming back here in Philippines this February 25.. I already missed the Westlife concert and I don’t want to miss this one.
Time to save money. I don't think this will happen again. This could be the last chance that I'll be able to see them live.
Sunday, November 13, 2011
Saturday, November 12, 2011
Wednesday, November 9, 2011
And so I joined Tumblr..
Finally. I now have a Tumblr account. I’m wondering who took the URL sharkfire.tumblr.com because when I tried use it, it’s already taken. Another sharkfire.com on the moves.
Basing on the posts that I’ve seen in facebook, I think I would enjoy using Tumblr.. ;D
Basing on the posts that I’ve seen in facebook, I think I would enjoy using Tumblr.. ;D
Tuesday, November 8, 2011
Happy Birthday Mark Read
November 7 - It's Mark Daniel Read's 33rd birthday!! Mark Read is one of my favorite singers. One of the reasons why I want to be called Mark. :D
Like him on Facebook: http://www.facebook.com/markreadmusic
Photo courtesy of Mark Read's facebook page.
UNDAS
It's November.. and the first day of the month is welcomed by a tradition, we Filipinos called "Undas". I've been thinking, saan nga ba galing ang salitang Undas? All Saints' Day ang pinagdiriwang sa November 1 na kung tatagalugin mo ay Araw ng mga Santo, at kilala rin ang araw na ito sa tawag na Todos Los Santos. Ang November 2 naman ay All Souls' Day na sa tagalog ay Araw ng mga Kaluluwa. Nakaugalian natin na pumunta sa sementeryo sa unang araw ng Nobyembre upang bisitahin ang mga minamahal nating namayapa. Kaya naman ang karamihan ay tinatawag ding Araw ng mga Patay ang November 1.
Saan nga ba talaga galing ang salitang Undas? Dahil nacurious ako bigla, medyo nagsaliksik ako sa etimolohiya ng salitang undas. Marami rin pala ang may gustong malaman kung saan nagmula ang salitang ito.. kung ito ba ay tubong Pilipino, hango ba sa wikang Griyego o kung saan mang bansa galing. Kaso, wala akong makitang concrete answer.
May nakita akong isang nakakatawang paliwanag saan galing ang salitang undas. Kung baliktarin mo daw ang UNDAS, eto ang lalabas:
SAD NU
Hahaha.. Sabagay, dahil ginugunita natin ang mga namayapang mahal natin sa buhay, medyo sad nga tayo sa araw na yan.. At dahil mahilig mambaliktad ng mga salita ang mga Pilipino, ginawa itong UNDAS para cool daw. Hahaha. Parang naligaw lang eh no, at babaliktarin mo lang ang damit mo para di ka na mawala.
Eto naman ang nakita ko sa Wikipedia.
Ang kapistahan ng Todos los Santos, Araw ng Lahat ng mga Santo o Araw ng mga Santo, tinatawag na All Saints' Day, All Hallows o Hallowmas sa Ingles (ang katagang “hallows” ay “santo” at ang “mass” ay misa), ay ipinagdiriwang tuwing ika-1 ng Nobyembre o unang Linggo ng Pentekostes bilang paggunita sa lahat ng santo o banal, kilala o hindi. Ang araw nito ay tinatawag na Halloween sa Ingles, katumbas ng "Ang Bisperas ng Todos los Santos" o "Gabi ng Pangangaluluwa". Ang Todos los Santos ay isa ring pormulang Kristiyano na humuhingi ng tulong sa lahat ng santo at martir, kilala o hindi. Sa Pilipinas, palansak na tinatawag itong Araw ng mga Patay, Pista ng Patay, o Undas.Sa Iglesya Katolika Romana, ang Araw ng Todos los Santos ay parangal sa mga taong nakatamo ng beatipikong pananaw ng kalangitan habang ang sumunod na araw, ang Araw ng mga Kaluluwa ay paggunita sa lahat ng yumaong mananampalataya na hindi pa nadadalisay at nakararating sa langit.
Bagama't di ako nagtagumpay kung saan nga galing ang salitang Undas, ang mahalaga'y alam natin ang kahulugan ng araw na ito at bakit ito ay isang importanteng tradisyon sa ating mga Pilipino. Malay natin, balang araw may isang historian ang matyagang mananaliksik ukol dito. Masyado lang talagang malawak ang internet, tinatamad na ko magresearch. Kaya eto muna.. hanggang sa muli.. :D
Friday, November 4, 2011
Tuesday, November 1, 2011
Monday, October 31, 2011
Steve Jobs Final Words
"Oh wow, oh wow, oh wow." These are Steve Jobs' finals words, shared by his sister Mona Simpson in the memorial service of the late CEO of Apple.
Simpson describes final Job's final days and moments in a Palo Alto hospital, which was spent surrounded by family as his breathing gradually became shorter.
His breath, she said, “indicated an arduous journey, some steep path, altitude.”
Delivered at the October 16 service for Jobs at Stanford Memorial Church, Simpson, an accomplished novelist, began by describing her initial meeting of her brother for the first time when she was in her mid-20s. Simpson was born in 1957, two years after Jobs, who was given up for adoption as an infant.
“Even as a feminist, my whole life I’d been waiting for a man to love, who could love me. For decades, I’d thought that man would be my father. When I was 25, I met that man and he was my brother,” Simpson said.
Simpson went on to describe her strong relationship with the man now know for the revolutionizing computer world, while explaining Jobs’ work ethic and capacity for love — particularly for his wife Laurene and as a doting father to their three children.
“Steve was like a girl in the amount of time he spent talking about love. Love was his supreme virtue, his god of gods. He tracked and worried about the romantic lives of the people working with him,” she said.
In describing his illness from pancreatic cancer, which Jobs was diagnosed with in October 2003, Simpson paints a picture of Jobs as an enduring, “intensely emotional man.”
She concluded her eulogy by sharing Jobs’ final moments, which were spent staring lovingly at his family, and his final three monosyllabic words as he stared into the distance past their shoulders: OH WOW. OH WOW. OH WOW.
Simpson is currently a professor of English at the University of California, Los Angeles and was a finalist for the PEN/Faulkner Award. She has written five novels, and won the Whiting Prize for her debut, “Anywhere But Here.”
Pinoy Big Brother Unlimited: The Big Fiesta
Pinoy Big Brother Season 4 or Pinoy Big Brother Unlimited finally started after more than a year. The 13 official housemates were revealed last Saturday, October 29, 2011.
1. KIGOY ABARICO - Ang Bay Diskarte ng Ormoc
2. JOSEPH BIGGEL - Ang Promdihirang Tisoy ng Marinduque
3. PACO EVANGELISTA - Ang Hopeless Romantic ng Gensan
4. KEVIN FOWLER - Ang Dreamboy ng California
5. ROY GAMBOA - Ang Sales Lakay ng Pangasinan
6. SEICHANG USHIMI - Ang Pinoy Anime ng Japan
7. SLATER YOUNG - Ang Hotshot Engineer ng Cebu
8. DIVINE MAITHLAND-SMITH - Ang Darling Dude ng Cebu
9. JAZ MANABAT - Ang Sensual Siren ng QC
10. KIM DE GUZMAN - Ang Stunning Sweetheart ng Olongapo
11. PAMU PAMORADA - Ang Kitikiti Kid ng Batangas
12. TIN PATRIMONIO - Ang Captain’s Daughter ng QC
13. LUZ MCCLINTON - Ang Mom of Steel ng Muntinlupa
One of the 30 reserved housemates was also given a chance to enter the house through a lottery. He is Carlo Romero, a retail sales consultant from Chicago. For him to be an official housemate, he will play as a "Mole" and he needs to accomplish the tasks that Big Brother will give him, otherwise, he will need to say goodbye and leave the house by the end of the week.
The new PBB house is actually different this time compared to the previous seasons. The house looks like a slum area, as Big Brother wants the housemates to feel the plight and experience the life of most Filipinos who don't live a comfortable life. This would be a very challenging and exciting season and we're sure to expect unlimited surprises.
First challenge: Will they choose unlimited water, unlimited food or unlimited clothes? We'll find out tomorrow.
Photo courtesy of http://pbb.abs-cbn.com/.
Sunday, October 30, 2011
Thursday, October 27, 2011
Monday, October 24, 2011
7 years of Friendship
This is the video I created last year, as a tribute to the 7 years of our Best Friendship. We're now on 8 years. Unfortunately, 3 months ago, the box where I put all those things were invaded by paper lice and ate those letters. That's one of the saddest day of my life. Good thing, I took a picture of everything inside that box.
Music: I Will Remember You by Ryan Cabrera
Happy Birthday Bez..
October 25, 2011
Today is the birthday of my best friend.. I'm about to greet her at exactly 12 AM but unfortunately I fell asleep and I woke up around 2:30 AM. After I sent her my greeting, she called me. It's been a while since the last time I heard her voice. It's so nostalgic. I miss my high school days, the nights when we always call each other. It's like our day will never be complete without that phone call that will last for hours. My heart started beating fast again. She always make me feel this way. Well, I thought I moved on. She'll always be here, I know that.. It's just hard to let go of this feeling. If only I have the courage and strength to make a stand. Putting all the considerations aside, the chances are really slim. I hope, one day..
I wish her all the best in life, good health, and she'll always be safe. I hope that there'll be a day that I will be able to greet her personally. It's been 8 years since the time I did. I miss you so much Bez..
Today is the birthday of my best friend.. I'm about to greet her at exactly 12 AM but unfortunately I fell asleep and I woke up around 2:30 AM. After I sent her my greeting, she called me. It's been a while since the last time I heard her voice. It's so nostalgic. I miss my high school days, the nights when we always call each other. It's like our day will never be complete without that phone call that will last for hours. My heart started beating fast again. She always make me feel this way. Well, I thought I moved on. She'll always be here, I know that.. It's just hard to let go of this feeling. If only I have the courage and strength to make a stand. Putting all the considerations aside, the chances are really slim. I hope, one day..
I wish her all the best in life, good health, and she'll always be safe. I hope that there'll be a day that I will be able to greet her personally. It's been 8 years since the time I did. I miss you so much Bez..
Wednesday, August 3, 2011
Sunday, June 5, 2011
Transition to Production
June 4, 2011
Wave 59 Graduation from Transition. We're finally endorsed to production. I'm not excited at all. I'm not yet ready. I have lots of things to learn. Well, I know I'll learn them all soon.
We had a little celebration at Abuhan Tres, which is also just in I2. We had a breakfast buffet. How I missed having this. Back when I'm still an Aegisite, we visit every eat-all-you-can restaurants with my co-workers. I still feel that I'm out of place when I'm with my wavemates. I can compare how close I am with my wavemates in Aegis. Maybe because I'm no longer the youngest in the group (lols).. well I'm still the silent type me and everyone knows that. Most of them are just talkative and I just can't ride in. It really feels different with them. It feels like no one is interested to be with me. Sometimes I tried to, you know, reach out and be with them, join them.. and you would really feel how awkward the atmosphere is. I think the rest of the group found new friends.. Well, I did.. but what I mean, I hope I really found a friend just like I did from my previous companies.
By Tuesday, I'll meet my new team. I hope everything goes well..
Wave 59 Graduation from Transition. We're finally endorsed to production. I'm not excited at all. I'm not yet ready. I have lots of things to learn. Well, I know I'll learn them all soon.
We had a little celebration at Abuhan Tres, which is also just in I2. We had a breakfast buffet. How I missed having this. Back when I'm still an Aegisite, we visit every eat-all-you-can restaurants with my co-workers. I still feel that I'm out of place when I'm with my wavemates. I can compare how close I am with my wavemates in Aegis. Maybe because I'm no longer the youngest in the group (lols).. well I'm still the silent type me and everyone knows that. Most of them are just talkative and I just can't ride in. It really feels different with them. It feels like no one is interested to be with me. Sometimes I tried to, you know, reach out and be with them, join them.. and you would really feel how awkward the atmosphere is. I think the rest of the group found new friends.. Well, I did.. but what I mean, I hope I really found a friend just like I did from my previous companies.
By Tuesday, I'll meet my new team. I hope everything goes well..
Wednesday, June 1, 2011
The Big Bang Theory
June 2, 2011
Our wave finally hit the target for Average Handling Time (AHT). We ended up around 17 minutes and our target for this day is 18 minutes. And since we won the Big Bang Theory deal, we earn ourselves one Big Bang chocolate each. I was able to lower down my AHT to 21 minutes, which is the lowest so far in my entire transition and I've got 15 calls which is also my personal highest. I still have 2 days and I hope I'll be able to lower down my month to date AHT.
Why is my AHT high?
> I'm still familiarizing myself with the workflows and workaround.
> I'm not very familiar with other operating system since I've been using Windows XP
> I take time to understand what I'll be doing. I don't want to provide troubleshooting steps that I, myself don't understand.
> The vault may contain lots of information about the account, the troubleshooting steps, workflows, etc. but it's not very agent friendly and it's really taking time just to search for an article that you need. Documentum (the tool we used on my previous company) is way more helpful and organized.
What should I do.
> Familiarize myself with the vault so that I would know where to find the answers to my questions.
> Practice OS navigation. I really need to be familiar with other operating systems.
> Be straightforward. I'm challenged with this one.
> Active listening. So that I won't ask the same question all over again.
> Product knowledge. I'm not well trained. I'll just help myself.
Our wave finally hit the target for Average Handling Time (AHT). We ended up around 17 minutes and our target for this day is 18 minutes. And since we won the Big Bang Theory deal, we earn ourselves one Big Bang chocolate each. I was able to lower down my AHT to 21 minutes, which is the lowest so far in my entire transition and I've got 15 calls which is also my personal highest. I still have 2 days and I hope I'll be able to lower down my month to date AHT.
Why is my AHT high?
> I'm still familiarizing myself with the workflows and workaround.
> I'm not very familiar with other operating system since I've been using Windows XP
> I take time to understand what I'll be doing. I don't want to provide troubleshooting steps that I, myself don't understand.
> The vault may contain lots of information about the account, the troubleshooting steps, workflows, etc. but it's not very agent friendly and it's really taking time just to search for an article that you need. Documentum (the tool we used on my previous company) is way more helpful and organized.
What should I do.
> Familiarize myself with the vault so that I would know where to find the answers to my questions.
> Practice OS navigation. I really need to be familiar with other operating systems.
> Be straightforward. I'm challenged with this one.
> Active listening. So that I won't ask the same question all over again.
> Product knowledge. I'm not well trained. I'll just help myself.
Tuesday, May 31, 2011
Realization
Play DotA and choose a hero that you've never used before. You might have the correct items equipped, but not knowing when to use the skills won't let you win the game that easy. Or it's the other way around. You might have mastered the hero but not using the correct items will still screw the game.
Halfway
June 1, 2011
It's already the 6th month of the year. It's been a challenging year so far. Lots of things need to be learned, relearned and unlearned.
It's also the 7th day of our Transition and later this night will be the 8th. 3 more business days and we'll hit production. I'm not ready. I'm so not ready. This past few days, I'm starting to feel regret. I feel like I made another mistake.. a wrong move. I'm thinking, what if I didn't resign from my previous company? What if I just waited and stayed? I'm supposed to be a Real Time Analyst by now. Well, if I have been braver...
Convergys, just the name itself is very attracting. Think about the compensation and the prestige. CONVERGYS. The name speaks for itself. Is this the right company for me? I can't answer it yet. I just know that a lot of people are aiming to work for this company and I had my chance so I grabbed it. Now what?
Honestly, I'm struggling with my training. We're almost done and I still feel that I lack enough skills to handle technical calls. It's like I'm going to a war. I have my weapons and my master taught me how to use them. I just don't know how to fight and win the war with those weapons. My handling time is so high. I just want the issue to be resolved and I would like to learn the troubleshooting steps and processes myself. This just takes time.. And I feel like I'm not getting enough support that I need. Hopefully later tonight, I'll be able to manage my call well and hit the target for AHT. If not, I might need to check my options as early as now. I need to be ready and wise at this time.
It's already the 6th month of the year. It's been a challenging year so far. Lots of things need to be learned, relearned and unlearned.
It's also the 7th day of our Transition and later this night will be the 8th. 3 more business days and we'll hit production. I'm not ready. I'm so not ready. This past few days, I'm starting to feel regret. I feel like I made another mistake.. a wrong move. I'm thinking, what if I didn't resign from my previous company? What if I just waited and stayed? I'm supposed to be a Real Time Analyst by now. Well, if I have been braver...
Convergys, just the name itself is very attracting. Think about the compensation and the prestige. CONVERGYS. The name speaks for itself. Is this the right company for me? I can't answer it yet. I just know that a lot of people are aiming to work for this company and I had my chance so I grabbed it. Now what?
Honestly, I'm struggling with my training. We're almost done and I still feel that I lack enough skills to handle technical calls. It's like I'm going to a war. I have my weapons and my master taught me how to use them. I just don't know how to fight and win the war with those weapons. My handling time is so high. I just want the issue to be resolved and I would like to learn the troubleshooting steps and processes myself. This just takes time.. And I feel like I'm not getting enough support that I need. Hopefully later tonight, I'll be able to manage my call well and hit the target for AHT. If not, I might need to check my options as early as now. I need to be ready and wise at this time.
Thursday, May 19, 2011
Monday, April 18, 2011
Start of Something New
April 18, 2011
The idle days are now over. After almost 3 months of unemployment, I finally got to work in Convergys. I'm supposed to start last March 28, 2011 but due to medical reasons, my start date was moved. I hope the long wait will be worth it. We just had our New Hire Orientation this morning, from 7 AM - 11 AM. My Communications and Culture Training will start tomorrow from 7AM - 3PM. Morning shift.. I'm not used to this anymore. I will try not to be tardy for the rest of my stay in this company and hopefully this will be the last contact center in my employment history.
The idle days are now over. After almost 3 months of unemployment, I finally got to work in Convergys. I'm supposed to start last March 28, 2011 but due to medical reasons, my start date was moved. I hope the long wait will be worth it. We just had our New Hire Orientation this morning, from 7 AM - 11 AM. My Communications and Culture Training will start tomorrow from 7AM - 3PM. Morning shift.. I'm not used to this anymore. I will try not to be tardy for the rest of my stay in this company and hopefully this will be the last contact center in my employment history.
Tuesday, April 5, 2011
Sunday, April 3, 2011
Medical rest is over
Today's the last day of my medical rest. Tomorrow, I'll visit CVG clinic again and I hope the doctor will decide that I'm fit to work 'cause I am. I've been idle for almost 2 months and I'm running out of cash. I hope I could start my new work next week and I really need to work. *Fingers crossed*
Thursday, March 10, 2011
Bored
It's 8 minutes before 4 AM. I can't sleep. I don't know what to do. So I just decided to play a game. That could make me sleepy. I created a game, Multiple Missile Tower Defense through GArena. No one's joining yet. Oh, there's one. He's helping me in inviting other players to join by promoting my game in the game room.. I need three more to start.
I know there's a lot of things that I should do, and prioritize. I tried clearing the posts waiting to be published at globaldailystar.com before writing this. There were 25, I was able to publish 12. I got bored, I just played Yu-Gi-Oh, and I won 3 new cards, making my deck 50% complete. I got bored again and I decided to play the game I created. I got bored waiting and now I'm writing this.
It's 4: 30, our game is done. I'm still not sleepy but I know I'm tired. On Monday, I will start my new job. Hope everything will work out this time.
I think I should go to bed. I need to wake up early and clear the posts first thing.
I know there's a lot of things that I should do, and prioritize. I tried clearing the posts waiting to be published at globaldailystar.com before writing this. There were 25, I was able to publish 12. I got bored, I just played Yu-Gi-Oh, and I won 3 new cards, making my deck 50% complete. I got bored again and I decided to play the game I created. I got bored waiting and now I'm writing this.
It's 4: 30, our game is done. I'm still not sleepy but I know I'm tired. On Monday, I will start my new job. Hope everything will work out this time.
I think I should go to bed. I need to wake up early and clear the posts first thing.
Wednesday, March 9, 2011
Dreamy Dreams
The other night I had a dream.. Boyce Avenue is having a concert again here in the country. And since the admin of the Boyce Avenue Street Team Philippines is my friend, I was given a chance to meet and greet them. I remembered that I also dreamt that they will come back August this year. Hmmm.. Maybe this is the continuation of that dream. But wait, there's more. Last night I dreamt about another concert. There were three bands as far as I can remember. I'm not sure if Boyce Avenue is one of them, but I'm sure that The Script is. Actually The Script will have a concert in the Philippines next month. Too bad, it will be held somewhere in Manila. I'm not a big fan of The Script but I like their songs and it will be worth the while to watch them sing live.
I have another weird dream last night. I'm going to the beach. I'm with my boarding house friends. My best friend's brother was there as well. He was lying in the mud. I thought we were in the beach. I know we are. I forgot what happened next. Lols. Maybe it's a reminder of Kuya's arrival next month.
I have two more dreams to share. All happened last night. We're at the beach again. My two high school best friends are there, DJ and DM. I'm with DM and we were walking when we saw DJ with 2 guys. One is familiar looking, oh, that's EM. Why is he there? He is the last person that I want to be in my dreams. Lols. He's DJ's BF and the father of her child. But I heard DJ calling somebody "Beb".. and it's not EM. I can't remember the face of that guy but I know I knew him. It's just funny, that all the guys in that dream are all involved with DJ..
And the last dream. It's like an action movie. Well, most of my dreams are action-packed. It's like a good versus evil scene. I can't remember the exact details, but I tried to save a girl from gunshots and we hid under the bridge. What's up with the bridge? There were lots of gunshots everywhere, one wrong move and I'm done. Somebody took the girl from me, and he was also trying to save her. We're about to escape but I took the opposite direction. It's just me, alone, running and dodging the bullets. It was a success.. the great escape.
I have another weird dream last night. I'm going to the beach. I'm with my boarding house friends. My best friend's brother was there as well. He was lying in the mud. I thought we were in the beach. I know we are. I forgot what happened next. Lols. Maybe it's a reminder of Kuya's arrival next month.
I have two more dreams to share. All happened last night. We're at the beach again. My two high school best friends are there, DJ and DM. I'm with DM and we were walking when we saw DJ with 2 guys. One is familiar looking, oh, that's EM. Why is he there? He is the last person that I want to be in my dreams. Lols. He's DJ's BF and the father of her child. But I heard DJ calling somebody "Beb".. and it's not EM. I can't remember the face of that guy but I know I knew him. It's just funny, that all the guys in that dream are all involved with DJ.. And the last dream. It's like an action movie. Well, most of my dreams are action-packed. It's like a good versus evil scene. I can't remember the exact details, but I tried to save a girl from gunshots and we hid under the bridge. What's up with the bridge? There were lots of gunshots everywhere, one wrong move and I'm done. Somebody took the girl from me, and he was also trying to save her. We're about to escape but I took the opposite direction. It's just me, alone, running and dodging the bullets. It was a success.. the great escape.
Thursday, February 24, 2011
Thursday, February 10, 2011
Sunday, February 6, 2011
Tuesday, February 1, 2011
Sunday, January 23, 2011
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